Sleek Web Host

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Customer Support


Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A context menu will show up. It contains thorough information about all the actions that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a rich assortment of educational video clips demonstrating how to use our web hosting Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. Thus, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step educational video clips.

F.A.Q.

If you can't find the answer you need, have a glimpse at our extensive FAQ section, which includes questions asked by real persons and offers practical solutions. We frequently update our Frequently Asked Questions database with new questions & answers in order to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can touch base with our fantastic team of client support engineers available 24/7/365 and ready to assist you with any query. Each support ticket you open will be responded to in less than 60 minutes (the average ticket response time being about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 259273

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com